Community Economic Development Fund

Turn Workplace Clashes into Collaboration

Live webinar

Free but registration required.

Do you think your life as business owner would be so much easier if your employees just got along and did their jobs? Conflicts at work will happen even in well-managed companies as long as you employ human beings. Improve your understanding of the primary sources of interpersonal conflict and learn essential communications techniques to more effectively manage confrontations among your team members.

You’ll discover:

  • The root causes of discord in the workplace.
  • The importance of building trust in the workplace.
  • The “do and don’ts” of conflict resolution.
  • Tips for conveying the right message as a manager.
Ivonne Zucco
       Ivonne Zucco

Ivonne Zucco, MBA, PCC, has a mission to support individuals and organizations in their development efforts and help unlock the potential everyone has within. As People and Culture Consultant, she works with individuals searching for fulfillment and balance in their careers and with companies working towards intentional culture change by using a pragmatic approach to help them advance from where they are to where they want to be with clarity and purpose. Ivonne holds a BA with a focus in psychology from Sacred Heart University, an MBA from the University of New Haven, and coaching certifications in: Core Energy Coaching™, Energy Leadership™, COR.E Dynamics. ™ Additionally, Ivonne is a Certified Team Performance Practitioner and has obtained a Mediation and Conflict Management Certification from Harvard Law School.

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