Say It So They Hear It: Communication That Builds Teams
Live webinar
Free but registration required.
Every workplace depends on communication—but not every message gets through. Leaders often believe they are being clear, yet their words may be misunderstood, ignored, or even resisted. The result? Missed opportunities, strained relationships, and teams that struggle to stay aligned.
Find out what gets in the way of effective communication and shows you how to turn everyday conversations into tools for trust, collaboration, and results. Through practical strategies and real-world examples, you’ll learn how to deliver messages that not only get heard—but acted on.
You’ll discover how to:
- Recognize different communication styles and adapt to your team’s dynamics
- Build trust so your words carry weight and credibility
- Listen in ways that prevent misunderstanding and strengthen connection
- Manage the high-stakes moments when “we do our worst” — and turn them into opportunities
- Apply proven strategies to lead conversations that inspire clarity, commitment, and action
Ivonne Zucco, MBA, PCC, has a mission to support individuals and organizations in their development efforts and help unlock the potential everyone has within. As People and Culture Consultant, she works with individuals searching for fulfillment and balance in their careers and with companies working towards intentional culture change by using a pragmatic approach to help them advance from where they are to where they want to be with clarity and purpose. Ivonne holds a BA with a focus in psychology from Sacred Heart University, an MBA from the University of New Haven, and coaching certifications in: Core Energy Coaching™, Energy Leadership™, COR.E Dynamics. ™ Additionally, Ivonne is a Certified Team Performance Practitioner and has obtained a Mediation and Conflict Management Certification from Harvard Law School.